FAQ

Getting started is simple and secure. Visit our signup page and provide basic details like your name, email, and a secure password. You'll need to verify your age and location to comply with US regulations, ensuring you're in a permitted state. Once registered, you can explore our full library of games from Real Time Gaming. The process takes just a few minutes, and we use advanced encryption to protect your information right from the start.If you're new to online gaming, don't worry—we guide you through each step. After setup, log in anytime to access bonuses or make deposits using options like American Express or Neteller. Remember, accounts are for players 21 and older, and we encourage setting personal limits early for responsible play.

New players at Ocean Downs Casino can kick off with exciting offers. Our standout welcome bonuses include a 400% Match when using Lightning Bitcoin, a Low Playthrough up to $100, and a generous $8888 package plus 350 Free Spins. These are designed to boost your initial deposits and extend your playtime on slots, blackjack, and more.To claim, make a qualifying deposit via methods like Visa or Bitcoin, and the bonus credits automatically in most cases. Always check the terms for wagering requirements, which vary but are clearly outlined. For example, slots often contribute 100% toward playthrough. These bonuses add real value without overpromising—just pure potential for fun.

Yes, we occasionally offer no deposit bonus codes to let you try games risk-free. These might include free spins or small credit amounts, perfect for testing titles like online slots or roulette without dipping into your wallet. Codes are typically shared via email promotions or our website updates.To redeem, enter the code during registration or in your account dashboard. Keep in mind, these come with wagering requirements and may have cashout limits. They're a great way for beginners to get comfortable, but always review the specifics to maximize your experience.

Deposits are quick and varied at Ocean Downs Casino. Choose from options like MasterCard, Bitcoin/BTC, Litecoin/LTC, Skrill, or even echeck for instant funding in currencies such as USD or EUR. Minimums start low, often around $10–$20, depending on the method.For withdrawals, use similar channels like Neteller or Bitcoin Cash/BCH, with processing times ranging from instant for crypto to a few business days for cards. We prioritize security, so expect a verification step for first-time payouts. Limits apply based on your account status, ensuring fair and efficient transactions every time.

Wagering requirements are the number of times you must play through a bonus before withdrawing winnings. For instance, our 100% Deposit Match up to $1,000 might require 30x wagering, meaning you'd bet $30,000 on eligible games if you claimed the full amount.Different games contribute variably—slots at 100%, while table games like blackjack might be 10–20%. This keeps things balanced and fair. Check each promotion's terms to plan your strategy, and remember, meeting these unlocks your earnings without hassle.

Absolutely—our platform is fully optimized for mobile devices, whether you're on iOS or Android. Access games like craps or live dealer options directly through your browser, no app download needed. The interface adapts seamlessly for touch controls, maintaining high-quality graphics from Real Time Gaming.Play on the go during commutes or breaks, with all features like bonuses and support intact. We recommend a stable Wi-Fi connection for the best performance, ensuring you never miss a spin or bet.

Powered exclusively by Real Time Gaming, we offer a robust selection including online slots, blackjack, roulette, poker, and craps. Fan favorites feature progressive jackpots and themed adventures, with live dealer games for that authentic feel.New titles drop regularly, keeping things fresh. All games are tested for fairness, so you can focus on the action. Whether you prefer high-stakes poker or casual slots, there's something for every US player.

Yes, we're fully licensed in regulated US states, adhering to strict standards for fair play and player protection. This ensures random outcomes via certified RNGs and compliance with gambling laws.Our operations prioritize transparency, with regular audits. Playing here means you're in a safe, legal environment—perfect for peace of mind while enjoying sports betting or casino action.

KYC, or Know Your Customer, involves submitting ID like a driver's license or passport to confirm your identity. It's a one-time step, usually during your first withdrawal, to prevent fraud and meet regulations.Upload documents securely via your account portal; approval typically takes 24–48 hours. This keeps everyone safe and ensures smooth payouts moving forward.

If you encounter glitches, like loading errors, first try clearing your browser cache or switching devices. For persistent problems, contact support at 1-888-492-9309 or email support@oceandowncasino.com—we're available 24/7.Common fixes include updating your software or checking internet stability. Our team provides step-by-step guidance to get you back in the game quickly.

We promote responsible gaming with tools like deposit limits, session timers, and self-exclusion options. Set these in your account to manage spending and time.Resources include links to helplines and tips for recognizing problem signs. Gambling should be fun—use these features to keep it that way.

Your data is protected with top-tier encryption and firewalls, similar to banking standards. We never share personal info without consent and comply with privacy laws.Regular security updates and monitoring prevent breaches, so you can deposit via Neosurf or iDeal worry-free. Trust is our foundation for a secure gaming space.